Early access — not live yet
Appointment Reminders
A no-show costs the slot, the prep, and the customer who could have had it.
Reminder sequences that escalate — text, then email, then an AI voice call for the appointments worth the most. Confirmations, cancellation windows, and waitlist backfill turn reminders into recovered revenue, not just notifications. Early access; join the waitlist.
How it works
A sequence, not a single message
A text when the booking is made, another the day before, and a final one on the morning — each able to confirm, reschedule or cancel in a tap.
It escalates when it matters
For a high-value slot that has gone quiet, the sequence steps up from text to email to a voice call. A ringing phone reaches people a fourth text does not.
A no-show becomes a filled slot
A cancellation offers the slot to your waitlist automatically, and your cancellation policy gets applied consistently rather than whenever you remember to.
What it will cost
Not priced yet. This is the service where the value is measurable, so we intend to price it against recovered slots rather than message volume.
Sending reminders is free in several booking tools. What is worth paying for is what happens when a reminder is ignored — the escalation and the backfill — so that is what we are building.
See the pricing shapes we are considering →What it cannot do yet
- No fee collection yet.
- No two-way conversation on the voice step.
- English only.
This list shrinks in the build log, which also records what broke.
Frequently asked questions
- Do reminders actually reduce no-shows?
- The strongest evidence is clinical rather than commercial: a systematic review across 29 studies found automated reminders cut non-attendance by a weighted mean of roughly 29%, and live phone reminders by roughly 39%. Those are healthcare settings, so treat them as a direction of travel rather than a promise for a salon or a garage.
- Why does the voice step matter?
- Because that same research consistently finds a spoken reminder outperforms an automated text. That gap is the structural argument for ending the sequence with a call rather than a fourth message nobody reads.
- Can it charge a no-show fee?
- That is the plan, and it is why this is a paid service rather than a feature. Applying a policy consistently is most of what makes one work — a fee you waive whenever asked is not a policy.
Building something custom instead? Cosyslabs builds bespoke systems. Marketing automation — campaigns, content, social — is CastFleet’s lane rather than ours; BizForce automates operations.